Position Responsibilities

Order Entry

• Retrieve orders from online portals, by email, by fax and the ERP system

• Entering and processing orders

• Ensure customer orders are packed, shipped, invoiced to customer

• Ensure pricing is accurate 

• Manage order flow as required

• Engage with customers regarding pricing, returns, order status, back orders

• Process orders for payment

• Cancel and revise orders when needed

• Prepare orders for cross border shipments

• Filing and storage of data and orders

Work Environment

• Fast paced environment

• Independent and collaborative

• High degree of multi-tasking

• Collaborative

• High Sense of Urgency

Qualifications and Skills

• Secondary School or College or equivalent experience

• Highly organized with strong attention to detail and accuracy

• Ability to multi-task responsibilities

• Experience with a Web based ERP system an asset

• Proficient with Microsoft Office and especially excellent Excel knowledge

• Problem solving skills and ability to work within deadlines

• Able to build solid, effective working relationships with others

• Ability to respond to incoming calls and greet customers in a friendly and courteous manner

• Work constructively under stress and pressure when faced with high workloads and deadline

Position Responsibilities

Order Entry

• Retrieve orders from online portals, by email, by fax and the ERP system

• Entering and processing orders

• Ensure customer orders are packed, shipped, invoiced to customer

• Ensure pricing is accurate 

• Manage order flow as required

• Engage with customers regarding pricing, returns, order status, back orders

• Process orders for payment

• Cancel and revise orders when needed

• Prepare orders for cross border shipments

• Filing and storage of data and orders

Work Environment

• Fast paced environment

• Independent and collaborative

• High degree of multi-tasking

• Collaborative

• High Sense of Urgency

Qualifications and Skills

• Secondary School or College or equivalent experience

• Highly organized with strong attention to detail and accuracy

• Ability to multi-task responsibilities

• Experience with a Web based ERP system an asset

• Proficient with Microsoft Office and especially excellent Excel knowledge

• Problem solving skills and ability to work within deadlines

• Able to build solid, effective working relationships with others

• Ability to respond to incoming calls and greet customers in a friendly and courteous manner

• Work constructively under stress and pressure when faced with high workloads and deadline

Your day looks like:

• Initiating full cycle recruitment of requisitions from current clients, as well as building your own book of business• Leading social media campaigns, updating StaffClick Facebook, LinkedIn and Twitter feeds• Meeting and developing relationships with prospective and active candidates and employers• Creating and/or formatting job postings to circulate online to attract job seekers; and build pipeline(s) of quality candidates• Source, screen, interview, select, prepare and present candidate profiles with service excellence to both candidates and clients throughout the recruitment and hiring process• Closing the deal! Make both client and candidate happy; Make the commission!

As an experienced Recruiter you are:

• 3-5 years into your career, experienced with fulfilling recruitment requisitions• A social media guru, tech savvy and experienced with posting job adverts and social media content• Confident in your English communication skills, with strong writing and verbal presentation skills• Ambitious, competitive and persistent, while exercising good judgment and strong ethics• Helpful and thoughtful, working both independently and as part of a team• Full of energy with the drive and yearning to contribute to the bottom line while loving what you do!

What's in it for you?:

• Base salary (commensurate with the experience that you bring to the table)• Commission structure available from day one with no cap/ceiling• Health/medical benefits• Pension contributions• Location! Location! - across from the SquareOne shopping mall - easily accessible by transit• Parking pass• Access to industry specific training and certification

StaffClick is an authentic, entrepreneurial spirited firm where you will have unlimited opportunity to find your niche and make it your own. Experienced Recruiters, and Sales Professionals make up this team of a fast-paced think-tank where you will be able to work towards creative and savvy solutions to wow your clients, fulfill their recruitment needs and line your pockets. The sky is the limit in this role, and will definitely be whatever you make of it!

Key Responsibilities

• Load Checks – ensure all active loads are checked
• Load Entering – All loads must be entered into the system in a timely manner
• Covering loads – Loads to be covered must be done in a timely manner.
• Charges – When a load is completed all charges must be completed
• Provide customer with updates to their shipments
• Advise customer that shipment delivered
• Maintain a professional and team attitude at all times.
• Provide accurate competitive rates in a swift manner.
• Resolve issues quickly and with the customer’s best interest in hand.

MAJOR DUTIES AND RESPONSIBILITES

• Administrate Commercial Agreements (SOA’s) updates and tracking in the system

• Work with IT department to create deal codes

• Implement codes in system

• Test codes in system

• Monthly reports on SOA’s

• Continuing Education accreditations

• Monitor and administrate Tracers and any other devices contract and tracking

• Complete rebate requests and proceed with payments with accounting department

• Confirm rebate payments

• Login Credentials and troubleshooting

• Reimbursement process and approvals

QUALIFICATIONS

• Computer literate with Office applications (Excel, Word)

• Demonstration of quality of work and detail oriented

• Demonstration of project management

• Fluently bilingual is an asset (English & French)

POSITION PURPOSE:

This position supports residential and commercial needs for marketing support materials, online presence, websites and customer loyalty programs. The Marketing Coordinator works closely with cross-functional teams in the organization and Senior Manager, Markets and Products to ensure the successful delivery of every Marketing initiative. The scope of work ranges from, direct marketing programs, print collateral, business forms, promotions and events, new market and product launches, merchandise, product education, and sales incentive programs.

OVERALL ACCOUNTABILITIES:

Brand Management : Ensure the integrity of all brands is adhered to in all corporate departments.

Corporate Culture: Corporate Communications – distribute announcements of product roll outs

Customer Loyalty & Retention:

• Increase and improve Customer Engagement through potential contact channels such as: Contests, Emails, Loyalty programs.

• Work closely with internal stakeholders (Operations, Compliance and Customer Service) to implement marketing promotions.

Letter Management

• Manage all customer-facing letters including content, systems integration and planning.

• Lead the Letters Functional Group to ensure letters are produced as requested and updated as required.

Marketing Materials

• Manage the approval flow of marketing materials to ensure compliance.

• Work closely with outside vendors including writers, designers, printers and fulfillment houses to manage the scope of work and provide experienced oversight.

• Work closely with the Senior Manager, Markets and Products to support new business ideas, new markets and product launches through compelling creative marketing brochures and online product descriptions.

• Assist with Program/Product and Pricing launches.

Marketing Presence

• Work closely with the Senior Manager, Markets and Products to prepare support materials for residential and commercial business channels.

• Work with the Senior Manager, Markets and Products to produce a Corporate Board Reports.

• Manage all charitable donation requests.

• Provide support on the development of any online sales portals. 

• Corporate gifts & messaging for partners, vendors and agencies – coordination.

Sales Support

• Review and gather feedback on the use and implementation of marketing materials from the sales offices

 • Provide Commercial Sales Team Support as needed.

• Work closely with Senior Manager, Markets and Products to drive the creation, implementation and refresh of customer-facing marketing programs and initiatives to drive growth and productivity.

• Support key sales agencies on custom promotional activities as needed.

Skills:

• A broad range of experience with marketing communication projects, focusing closely on print, direct mail and online.

• Experience with multi-level product marketing programs including product development, price, distribution and promotion.

• Demonstrated knowledge of the production of advertising and communication programs including creative briefs, working with writers, designers and printers.

• Knowledge and experience in integrated direct marketing campaigns.

• Exceptional and creative communication skills (verbal, written and presentation).

• Strong interpersonal skills and a highly positive attitude with a team orientation and focus on both customer and sales agent service.

• Strong organizational skills, a creative problem solver with a keen attention to detail.

• Demonstrated project management capabilities; ability to work on multiple projects in a fast paced/results-oriented environment.

• A problem solver with a positive attitude and excellent relationship management skills.

With 20+ years of experience in the business, StaffClick has been creating lasting business relationships, and fostering a work atmosphere where Recruitment professionals thrive. 

Where you can excel and master your craft of matching job seekers to their next career move, and assisting employers with hiring decisions to propel their businesses forward.

Your day looks like:

• Recruitment of requisitions from current client 

• Meeting and developing relationships with prospective and active candidates and employers

• Creating effective job postings to attract job seekers; and build pipeline(s) of quality candidates

• Source, screen, interview, select, prepare and present candidate profiles with service excellence to both candidates and clients throughout the recruitment and hiring process

• Lead social media campaigns, using StaffClick’s Facebook, LinkedIn and Twitter feeds

• Close the deal! Make both client and candidate ecstatic

As a Senior Recruiter you are:

• 3-5 years into your career, experienced with fulfilling recruitment requisitions

• Tech savvy and experienced with posting jobs and a social media guru

• Confident in your English communication skills, with strong writing and verbal presentation skills

• Ambitious, competitive and persistent, while exercising good judgment and strong ethics

• Helpful and thoughtful, working both independently and as part of a team

• Full of energy with the drive and yearning to contribute to the bottom line while loving what you do!

What's in it for you?

• Base salary (commensurate with the experience that you bring to the table)

• Commission structure available from day one with no cap/ceiling

• Health/medical benefits

• Location! Location! - across from the SquareOne shopping mall - easily accessible by transit

• Parking pass

• Access to industry specific training and certification

StaffClick is an authentic, entrepreneurial spirited firm where you will have unlimited opportunity to find your niche and make it your own. Experienced Recruiters, and Sales Professionals make up this fast-paced team where you will be able to work towards creative and savvy solutions to wow your clients, fulfill their recruitment needs and advance your career. The sky is the limit in this role, and will be whatever you make of it!

Background Profile

• Exceptional experience delivering high quality customer service
• Expert in managing high volume inbound inquires
• 3 or more years experience with inbound Call Centre
• Proficient in handling customer inquiries, tracking orders and providing status updates to Customers
• Able to maintain a superior level of Customer Service
• Minimum educational requirement, High School Diploma or equivalent experience
• Able to work day shifts

Background Profile

• Fluent in French and English (oral and written)
• Expert in managing high volume in-bound inquires
• 1 or more years experience with In-bound Call Centre
• Proficient in handling customer inquiries, tracking orders and providing status updates to Customers
• Able to maintain a superior level of Customer Service
• Minimum educational requirement, High School Diploma or equivalent experience
• Able to work day shifts

Duties and Responsibilities:

• Enter payroll data into HRIS/Payroll system (employee master updates, payroll settings)
• Ensure pay is in accordance to company policy and collective agreements
• Review wages computed and correct errors to ensure accuracy of payroll.
• Respond to enquiries regarding company policies and government regulations as it relates to payroll.
• Prepare Terminations and Record of Employments
• Prepare pay end cheque requisitions for required remittances (Wage assignments, Health Premiums, WSIB, WCB)
• Assist in the year end reconciliation of Payroll
• Issue reports as required (weekly/monthly/annually)
• Ability to track vacation entitlement/advise balances and pay outstanding vacation on termination
• Responsible for employee files management and relevant records keeping
• Benefits administration
• Other relevant duties as assigned

Requirements:

·       3-5 years’ experience processing payroll in a unionized environment -preferred but not mandatory

·       College Diploma in Business Accounting, or equivalent education

·       Payroll Compliance Practitioner Certification with the Canadian Payroll Association

·       Intermediate to Advanced skills in Word, Excel

·       Strong understanding of payroll systems (ADP WFN)

·       Excellent communication skills/Team Oriented

·       Ability to work under pressure with tight deadlines

·       Exceptional attention to details

Job Types: Full-time, Permanent – 40 hours week

Location: Brampton (temporarily remote)